Plain Language Privacy Policy and Terms of Use

These privacy policies and terms of use statements are designed to be easily understood. For clarification of any points contained here please contact us.

Hampel Group Pty Ltd, ABN 26 115 622 074 (Hampel Group) is the owner and operator of this website.

We won’t sell or give away your contact details (eg. email) or any other information we gather from you in the course of doing business unless required to do so by law. In some circumstances, a third party may be utilised for the provision of certain services which requires us to give them some of your personal information – if this is the case, they will be required to adhere to this privacy policy too.

We will strive to look after any information you do give to us and keep it safe and secure.

If you give us your credit card details to pay an invoice or purchase a product from us using our online payment facilities, we won’t store those details anywhere on our servers – they will only be sent to our bank (via our payment gateway) for processing using a secure link. All communications with our payment gateway for credit card processing utilise 256-bit encryption for your protection.

Payments are generally related to invoices for services provided and as such are not refundable. If you have a query about an invoice, please contact us.

Some information about site visits is collected for analytical purposes and may be shared with third parties, but this only ever contain aggregated information, not personally identifiable information.

We retain copyright over all content posted on this site.

This document only covers content on the hampel.com.au domain and is not related to any third party sites linked to from this site – nor do we take any responsibility for the content on any site we may link to.

Our privacy policy and/or terms of use for this site may change at any time without notice. Check this document for changes.